Sample Projects
Global Employee Survey Design and Administration
A large tech organization historically used a 3rd party employee engagement survey vendor, which limited their ability to gain deep, contextualized insights about their workforce for decision-making. To support their growing need for richer employee sentiment data, I led the development and administration of a new global employee survey to be administered to the organization's global workforce.
The questionnaire was developed in close collaboration with key HR personnel and aligned with academic research literature and HR strategic priorities to capture a holistic view of the employee experience. Topics included, but were not limited to, job characteristics, belonging, wellbeing, professional development, and managerial effectiveness.
Beyond questionnaire development, my roles included Qualtrics programming and troubleshooting; survey piloting; sampling frame invitation and reminder communications; data quality control and cleaning; statistical analyses; and reporting findings and insights to executive leadership, HR senior leadership, and key end users. Insights were presented in an accessible format that inspired action-planning to improve identified strategic areas of focus.
Engaging the HR leadership team in the survey design process transformed the HR organization's data culture, positioning it to seek timely, rigorously collected data to support business and people decisions. The insights delivered to HR functional leads prompted programmatic changes including the creation of a wellbeing taskforce and enhancements in internal mobility and training programs. These changes led to an increase in employee sentiment regarding professional development by 7 percentage points in the next survey administration cycle.
Remote Work Frequency, Performance, and Employee Attitudes Analysis
Organizational leaders were evaluating whether to maintain existing flexible work policies or move toward reinstating more on-site expectations. To support senior decision-makers in determining the future of flexible work, I led and executed a research project to examine the relationship between remote work frequency, employee attitudes, and job performance.
The study combined employee badge data (indicating physical campus presence), nominal indicators of job performance, and employee survey responses capturing satisfaction with the organization overall and manager satisfaction. I designed the study, identified and specified data needs in collaboration with HR analytics personnel, and led all data preparation, cleaning, and transformation efforts. Using multiple and multinomial logistic regression techniques, I synthesized the study findings into an executive-facing report and delivered to HR senior leaders. The report highlighted evidence-based recommendations and emphasized nuances in the relationship between workplace flexibility and key outcomes.
Insights from this project were presented to the executive leadership team by senior HR leaders and were cited as influential in shaping ongoing conversations about flexible work. The study elevated the visibility and value of applied research in organizational decision-making and demonstrated the impact of strategic people analytics on high-level workforce policy discussions.
Post-Occupancy Survey for Workspace Design Evaluation
As part of a broader effort by organizational leaders to test innovative workspace designs that support employee experience and productivity, I led a post-occupancy evaluation project focused on one of the organization’s newly piloted environments. The aim was to assess how well the new space met key outcomes such as collaboration, flexibility, community, inclusivity, and productivity, and to inform future decisions about workspace planning and design.
I developed a survey in close partnership with the workspace design team and grounded it in academic literature on post-occupancy evaluations. I then conducted cognitive interviews with employees actively working in the new space to ensure question clarity and interpretability.
Next, I programed and administered the survey in Qualtrics, and designed an interactive dashboard to visualize results in a user-friendly, decision-ready format. Following the analysis, I collaborated with members of the workspace design team to deliver insights to relevant stakeholders, highlighting which features of the space should be continued, discontinued, or introduced in future design iterations. While the engagement concluded with the delivery of findings, this work equipped leaders with timely, tailored data to guide future workspace investments.
Focus Groups on Collaboration, Connection, and Belonging in a Hybrid Environment
After employees were given the flexibility to choose their preferred work arrangement (i.e., remote, hybrid, or on-site) organizational leaders sought to better understand how this distributed model was impacting collaboration, connection, and belonging. To support this need, I led a series of virtual focus groups with employees across the organization to surface key experiences, challenges, and opportunities in the new hybrid workplace.
My responsibilities included developing the focus group protocol in close partnership with stakeholders across HR, designing a questioning route, and managing the full participant recruitment process, including sampling, communications, and tracking logistics. I led a cross-functional moderator and note-taking team, participating in multiple sessions myself in both roles. Following data collection, I conducted qualitative data analysis alongside colleagues to identify themes and insights, which were synthesized into a comprehensive report and presented to HR leadership.
The findings were well-received, with the project team recognized for the rigor of the focus group process and the clarity and nuance of the insights delivered. The results provided leaders with a rich understanding of how employees were experiencing the hybrid work model and laid the groundwork for improving practices and resources to strengthen collaboration and connection across work environments.
Interactive Dashboard Usability Testing
To support senior leaders in making data-informed decisions with employee survey results, my team developed a new interactive dashboard on a recently adopted reporting platform. Recognizing the importance of usability for a tool intended to guide people decisions, I led a project to evaluate the user experience of the dashboard through structured usability testing.
I designed the testing protocol to assess whether users could navigate the dashboard effectively, understand visualizations, and extract meaningful insights. I managed all aspects of participant sampling, recruitment, and logistics, and conducted each usability interview. I then synthesized feedback into clear, actionable recommendations and partnered with others on my team to implement improvements. After the recommended changes were made, I led a second round of usability testing, which confirmed that user experiences improved. The insights from this usability test project were carried forward as the standard design principles used in future dashboard development efforts.
